Refund and Returns Policy

A decision to return a product can be made within 7 days of the receipt date, as denoted by tracking information. Power 2 Ride must first be contacted to validate the return request by emailing [email protected]

The product must then be returned to Power 2 Ride within 10 business days of your return request being accepted. Any costs associated with the return shipping of the product must be borne by the customer

The item must be returned unmarked, in working order, in original packaging and resaleable. Note a restocking and handling fee may apply depending on the item.

If the return is for a repair we will direct you to return it back to a specified Power 2 Ride address for service, else we may direct you to the appropriate manufacturer dependent on the issue. Items under warranty will also follow the same process. The customer, however, is responsible for any return shipping costs associated with the faulty products back to Power 2 Ride.

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